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The Candle Cafe

432-570-7990

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432-570-7990

The Candle Cafe

Signed in as:

filler@godaddy.com

  • Home
  • Candle Care
  • Shop
  • Fragrances
  • Fundraising and Wholesale
  • About our products
  • About US!

Account


  • Orders
  • My Account
  • Sign out


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  • Orders
  • My Account

Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.


Common items in a terms and conditions agreement allow you to:

  • Withdraw and cancel services, and make financial transactions.
  • Manage customer expectations, such as liability for information errors or website downtime.
  • Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
  • Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.

Returns & Refunds

 Return and Refund policy for in person sales and online sales:

  • Any unburned, undamaged candle may be exchanged in the store for as long as we are open for any reason.
  • Online sales are the customers responsibility for all shipping charges involving a return, unless it is our mistake. If we make a mistake in shipping or your package is lost, don't worry, we will help! Call the store please!   
  • The Candle Cafe has a no refund policy due to tax paperwork filing. Exchange only is allowed. 
  • We only guarantee our own products made in our store. If there is a issue with a product not made by us please contact that manufacture. 
  • We take pride in our products, if there is a issue with one please immediately bring it to our attention by calling 432-570-7990. 
  • If there is a issue with our own product, if product error is discovered, we will exchange it for the same scent originally purchased. Of course, there is an occasional exception. We respond a lot nicer if your nice too! 


Copyright © 2026 The Candle Cafe - All Rights Reserved. images shown may not depict the actual colors or sizes of our handmade products

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